Showpad Status

All Systems Operational

Showpad Coach Operational

Showpad Content Operational

Showpad Platform Operational

API & Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Showpad Platform Maintenance Jan 26, 2025 10:00-12:00 CET

On Sunday, Jan 26th, from 10AM-Noon CET / 03:00AM-05:00AM CST there will be a maintenance window for the Showpad Platform.

It is possible that, during this time, you will experience slowness or downtime when accessing Showpad.

Please keep us informed if you have questions. On our StatusPage, you can click the Contact Us link at the bottom of the page and a member of our Support team will follow-up.
Posted on Jan 06, 2025 - 23:01 CET

Past Incidents

Jan 18, 2025

No incidents reported today.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

New connections to Import from Google Drive and Log in with Google result in "App is Blocked" error

Resolved - Working with Google, this issue has now been resolved and ability to import files via Google Drive (https://help.showpad.com/hc/en-us/articles/212552285-Upload-files-to-the-Content-Library#Cloud) has been restored.
Jan 15, 15:13 CET

Update - A partial resolution has been deployed for this issue. Users will no longer be blocked from signing into their Showpad account with Google (https://help.showpad.com/hc/en-us/articles/360026458193-Using-Google-for-authentication-with-Showpad).

Our engineering team continues to work with Google to resolve the remaining issue that blocks new users from using the Import from...Google Drive functionality (https://help.showpad.com/hc/en-us/articles/212552285-Upload-files-to-the-Content-Library#Cloud).

Additional updates on the remaining issue will be posted here as they become available.
Sep 17, 14:08 CEST

Identified - Our engineering team has identified an issue impacting the ability to set-up new integrations with the following Google features:

- Import from...Google Drive (https://help.showpad.com/hc/en-us/articles/212552285-Upload-files-to-the-Content-Library#Cloud)
- Log in with Google (https://help.showpad.com/hc/en-us/articles/360026458193-Using-Google-for-authentication-with-Showpad)

Pre-existing integrations related to "Log in with Google" and "Import from Google Drive" will continue to work. Additionally, Google integrations such as "Cloud Storage with Google Drive" and "Google Calendar" are NOT impacted.

We have identified the cause for the error and are working with Google to resolve the issue. Additional updates will be posted here as they become available.
Aug 1, 19:18 CEST

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

Showpad Platform Maintenance

Completed - The scheduled maintenance has been completed.
Jan 12, 11:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 10:00 CET

Scheduled - On Sunday, Jan 12th, from 10AM-11AM CET / 03:00AM-04:00AM CST there will be a maintenance window for the Showpad Platform.

It is possible that, during this time, you will experience slowness or downtime when accessing Showpad.

Please keep us informed if you have questions. On our StatusPage, you can click the Contact Us link at the bottom of the page and a member of our Support team will follow-up.
Jan 6, 22:59 CET

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.